What People Said About Our Compassion & Resilience Day

On Thursday 27th March 2025, 23 healthcare professionals gathered at Haydock Park Racecourse for a one-day course exploring the role of compassion, resilience, and values-led leadership in healthcare. Led by experienced GP educators Dr Rebecca Baron and Dr Rachel Edwards, the session created space to step back from the day-to-day, reconnect with core motivations, and […]

Supporting PASS Educators in Wales to Teach Consultation Skills More Systematically

From Inverness to Wales (virtually), March was a busy and energising month for the TALC team, working with clinicians and educators across the UK, all committed to improving the way consultation skills are taught and learned. Health Education and Improvement Wales (HEIW) offers targeted support to trainees through its PASS scheme, structured educational meetings designed […]

NHS Highland – Consultation Skills Training

On Friday, 14th March 2025, we delivered a full-day Consultation Skills Training session for healthcare professionals in NHS Highland. Led by Dr Julian Tomkinson and Dr Anne Thomas, the event took place at the Auditorium, UHI House, Inverness, with a packed programme designed to enhance consultation effectiveness, improve patient relationships, and support clinician well-being. A […]

The Power of Listening in Healthcare: Why Consultation Skills Matter

consultation skills

In the fast-paced world of healthcare, where time is scarce and decisions must be made quickly, one skill stands out as both essential and often overlooked: listening. Clinicians are trained to diagnose, prescribe, and treat, but the ability to listen effectively is what truly transforms patient care. Active listening is more than just hearing words—it’s […]

Building Instant Rapport with Patients

rapport

Rapport is the foundation of every successful consultation. From the moment a patient walks into your room—or joins a remote consultation—they are forming an impression of you. A strong rapport leads to better engagement, clearer information sharing, and improved adherence to treatment plans. But with limited time and increasing pressures, how can healthcare professionals establish […]

How Our Consultation Skills Align to the Calgary-Cambridge Model

Calgary-Cambridge Model

For all healthcare professionals, mastering the art of consultation is not just an advantage; it’s a necessity. At Consultation Skills, we’ve dedicated ourselves to not only enhancing these essential skills but ensuring they’re deeply integrated with industry-leading frameworks. Today, I want to delve into how our consultation skills align with the revered Calgary-Cambridge Model—a cornerstone […]